Help book

  • What financial instrument markets are there?
  • Who are the main participants in the financial markets?
  • How is investor protection ensured?
  • How do I choose what to trade?

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Deposit and withdrawal

  • Virtual POS Terminal
  • Bank accounts of ELANA Trading
  • Deposit conditions
  • Withdrawal conditions

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Frequently asked questions

You can withdraw funds at any of the ELANA investment centers, as well as via bank transfer. A request to withdraw funds can be filled out in the virtual office of the ELANA Online investor hub.

For more information, please visit the 'Deposits and Withdrawals' page.

You can transfer funds between accounts in the online trading platforms using the 'Transfer funds' button, which is located in the virtual office of ELANA Online.

When you trade with a margin instrument, you are effectively trading with borrowed funds provided by the investment intermediary. In the ELANA Global Trader and FOREX359 platforms, you have access to such instruments. The ELANA BG Trader platform does not have margin instruments, but if you own shares on the Bulgarian Stock Exchange (BSE), you can enter into a so-called repo deal to secure additional funds against collateral financial instruments (shares).

For more information, please see the 'Repo Deals' page.

We do not have such a requirement. You can open a real account for any of our online trading platforms without committing to a minimum deposit.

You can open a real account at any of our investment centers in the country or entirely online from the 'OPEN A LIVE ACCOUNT' page.

You can find detailed information about the protection of funds on our online trading platforms on the 'Protection of funds' page.

ELANA Global Trader

Frequently asked questions related to the platform for trading currencies, shares, commodities, indices, etc.

ELANA BG TRADER

Frequently asked questions related to our BSE trading platform

FOREX359

Frequently asked questions about the forex trading platform